Security Policy

LogRatio takes your security and your privacy seriously.

This Security Statement is intended to provide a short transparent view of our security infrastructure and practices to help assure that your data is protected.

Network Security and Architecture
LogRatio systems are housed at third-party service organization data centers and managed service providers located in North America, Canada. These third-party service providers are responsible for the physical, environmental and operational security controls at the boundaries of LogRatio infrastructure. LogRatio is responsible for the logical, network, and application security of our infrastructure.
Our network security and monitoring techniques are designed to provide multiple layers of protection and defense. We employ industry-standard protection techniques including firewalls, network vulnerability scanning, network security monitoring, and intrusion detection systems to ensure only eligible and non-malicious traffic is able to reach our infrastructure.

Application Security
Products of LogRatio provide multiple features to control and administrate visibility and access to data. These solutions will empower both IT and end users to effectively manage their business and data. These features function in the context of authentication, permissions, access control and privacy control.
Our web interface follows general secure web programing guidelines, as defined in the Open Web Application Security Project (OWASP). To protect data in transit, LogRatio uses Secure Sockets Layer (SSL) / Transport Layer Security (TLS) for data transfer, creating a secure tunnel protected by 256-bit or higher Advanced Encryption Standard (AES) encryption.

Vulnerability Management
Our security team performs automated and manual application security testing to identify and patch potential security vulnerabilities and bugs.
Source code changes are initiated by developers to make enhancements to the LogRatio applications. These changes are checked by code reviews via other internal developers. All changes are stored in a version control system. If you have questions about LogRatio security, please email us at [email protected].

Closing
Issues reported to [email protected] will be handled with top priority.

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